1. Individual Sessions

• Rescheduling: You can reschedule a session with at least 24 hours’ notice.

• Cancellations: Sessions cancelled with less than 24 hours’ notice may not be refunded or carried forward.

• If something unexpected happens, just let me know and we’ll find a solution together.

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2. Prepaid Packages

• Rescheduling: You can move your sessions within your package as long as you give 24 hours’ notice. Ideally, all sessions should happen within the package timeframe (1 month = 3 sessions, 2 months = 6 sessions, 4 months = 10 sessions).

• Cancellations:

  • Full refund is available within 7 days of purchase.

  • After 7 days, a small administrative fee (up to 10%) may apply to cover preparation and scheduling.

  • Refunds cover only the unused sessions; any sessions already completed are non-refundable.

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3. Workshops & Events

• Rescheduling: Because workshops and events have limited space and preparation, moving your spot is usually not possible. Exceptions can be discussed if you contact me promptly.

• Cancellations:

  • Full refund if cancelled at least 7 days before the event.

  • Less than 7 days: refunds may not be possible, but we can explore alternatives like transferring to a future event or credit toward another program.