Privacy Policy

At Sibilla’s Coaching, your privacy is of utmost importance. This policy outlines how I collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Who I Am

The data controller is Sibilla Stoyanova, operating as Sibilla’s Coaching, based in the Netherlands. You can contact me at: sibilla@sibillascoaching.com

2. Information I Collect

I collect personal information that you voluntarily provide when:

Booking a session: Name, email, and phone number.
Making a payment: Billing details (processed securely via Wix/Stripe/PayPal; I do not store your credit card info).
Contact forms: Any information you choose to share regarding your coaching needs.

3. Why I Use Your Data

I use your information solely to:

Provide and schedule your coaching sessions.
Process payments and issue invoices (required by Dutch Tax Law).
Send you essential updates regarding our appointments.
Improve the website experience.

4. Confidentiality & Disclosure

As a trauma-informed and professional coach, I maintain strict confidentiality. I will never sell your data. Disclosure to third parties happens only:

To comply with Dutch legal and tax obligations (keeping records for 7 years).
In case of a serious emergency where there is a risk of harm to yourself or others.
Using trusted tools like Wix (site hosting) and Google Workspace (email).

5. Your Rights

Under the GDPR, you have the right to:

Request a copy of the data I hold about you.
Request that I correct or delete your personal information.
Withdraw your consent at any time.

6. Cookies

This website uses cookies (via Wix) to enhance your browsing experience and analyze site traffic. You can manage cookie settings in your browser at any time.